Home > Tactics > Decision Velocity > Operational Transparency

Problem: In remote work, team members can feel disconnected and unsure of each other's contributions.

Solution: Regularly share goals, updates, and progress openly so everyone feels connected and informed about each other's work.

Intro:

Transparent operations build trust, enhance collaboration, and allow each team member to showcase their value.

Tools:

• Work in public. Encourage everyone to share their ideas as they develop, and don’t wait for perfection.
• Set and share clear goals KPIs and OKRs, and make sure everyone knows what they are.
• The progress of every project should be transparent.
• Regularly update project management tools and Single Source of Truth systems.
• Keep an organized, shared calendar.
• Maintain frequent communication, both asynchronous and synchronous Informal Communication Low-Context Communication
• Proactively share achievements, feedback, and questions publicly.
• Establish a regular cadence for showcasing work (e.g., weekly updates, quarterly OKRs)
• With the exception of salary meetings and reviews, make sure that everyone on the team knows they are invited to every meeting. Meetings should be open by default.
• Secrets and backchanneling aren’t useful in an organization where everyone is prepared to give candid feedback at any time.