These are fundraising metrics worthy of tracking.
Overall Fundraising Metrics
- Total Revenue:
- Revenue by Channel:
- Cost per Dollar Raised (Fundraising Efficiency):
- Return on Investment (ROI):
- Donor Acquisition Rate:
- Donor Retention Rate:
- Average Gift Size:
- Donation Frequency:
The sum of all funds raised, segmented by channel (major gifts, grants, annual fund, etc.).
Break down total income to see which programs or channels (e.g., major gifts, grantwriting, annual fund) are performing best.
Total fundraising expenses divided by the funds raised. This helps evaluate the efficiency of your fundraising investments.
Measures the net revenue generated relative to the fundraising expenditures for each campaign or channel.
The number of new donors acquired during a specific period.
The percentage of donors who continue giving year-over-year.
The mean donation amount, which helps set benchmarks and goals for each fundraising channel.
How often donors contribute; useful for understanding donor engagement and planning recurring giving programs.
Major Gifts Metrics
- Pipeline Value:
- Conversion Rate:
- Average Major Gift Size:
- Cultivation Activity Metrics:
- Time to Close:
- Pledge Fulfillment Rate:
The total estimated value of prospective major gift opportunities currently in your pipeline.
The percentage of major gift prospects that convert into actual donors. Tracking this helps assess the effectiveness of your cultivation strategies.
Understand the typical size of donations received in this channel to set realistic targets and expectations.
Track the number of one-on-one meetings, personalized proposals, and follow-up interactions. These activities often correlate with successful major gift outcomes.
The average time from initial contact with a major gift prospect to the receipt of a donation. This can help optimize your engagement and follow-up processes.
The ratio of pledged gifts that are eventually received, ensuring that commitments turn into revenue.
Grantwriting Metrics
- Number of Proposals Submitted:
- Success Rate:
- Average Grant Amount:
- Proposal-to-Award Cycle Time:
- Grant Renewal Rate:
- Total Grant Revenue:
Total count of grant applications submitted over a period.
The ratio of awarded grants to the number of proposals submitted. This metric helps assess the effectiveness of your grantwriting efforts.
The mean dollar amount of successful grant awards.
The average time span from submitting a proposal to receiving a grant decision. Shorter cycles can improve cash flow projections.
The percentage of grants that are successfully renewed or re-applied for, indicating long-term relationships with funders.
Overall funds received through grants, tracked over time to gauge growth and stability.
Annual Fund Metrics
- Total Annual Fund Revenue:
- Donor Participation Rate:
- Average Annual Gift Size:
- Year-over-Year Growth Rate:
- New vs. Returning Donors:
- Annual Donor Retention Rate:
The aggregate funds raised during your annual campaign.
The percentage of your donor base that contributes during the annual fund campaign.
The typical donation amount within the annual fund, which can differ from major gifts or grants.
The percentage increase or decrease in annual fund revenue compared to previous years.
The split between first-time donors and repeat donors during the campaign, providing insight into your acquisition and retention efforts.
Specifically measures the repeat giving behavior within the annual fund donor pool.
Additional Considerations
- Donor Segmentation:
- Lapsed Donors:
- Lifetime Value (LTV):
- Online Engagement Metrics:
Analyze donor demographics, giving history, and engagement levels. Segmenting your donor base can help tailor messaging and improve targeting.
Track the number and percentage of donors who have stopped giving. This is crucial for planning re-engagement strategies.
Estimate the total donation a donor is likely to contribute over their relationship with your organization.
If you use digital channels, track email open rates, click-through rates, social media interactions, and website conversion rates. These provide insights into how well you’re engaging your audience online.