The total knowledge of this library is best summarized as follows:
- Give everyone easy, fast access to all knowledge.
- Make sure everyone contributes to the knowledge transparently.
- Measure. Know what to measure.
- Be obsessed with donors. Obsessed.
- Tell amazing stories.
- Make a high quantity of directionally correct decisions.
Organizations that do all six are wildly successful.
Operating System
These six items are just part of our organizational operating system. Every organization has an operating system, whether you know it or not. It’s the back end for how companies operate. Operating systems are how we shape our vision (Mission, Vision, Values, Plan), find the right people for the right roles (Performance Management*), measure data, diagnose issues (
Transparent Feedback and Radical Candor), keep repeatable systems (
Templates), and hit deadlines (
Due Dates Over Scope - Introduction:
In project management, there’s often a tension between enforcing strict deadlines and allowing teams the flexibility to create innovative solutions. For us, deadlines are not about restricting creativity but rather serve as motivators that empower teams to complete meaningful work within set timeframes. Unlike traditional models that lead to burnout and stalled momentum with ever-shifting deadlines, we emphasize real progress.).
We list every tactic we use in our operating system here: 
The Tactics.