Sending Donor Surveys

Sending Donor Surveys

5 Questions Only

"What inspired your first gift?"

"Which program interests you most?"

"How do you prefer to stay connected?"

"What other causes do you support?"

"May we follow up for a conversation?”

Timing

30 days after first gift

60 days after major event

Before strategic planning

Segment

Different surveys for monthly vs. annual

Specific questions for event donors

Tailored for giving level